At Waterin, we take pride in the quality of our products. If your item arrives damaged or defective, we’ll make it right.

• Only items that are damaged, defective, or incorrect are eligible for return or replacement.
  
• Please report any issues within 7 days of receiving your order.
  

How to Request a Return or Replacement

1. Contact us with your order number and a clear photo of the damaged or defective item.
   
2. Our team will review your request and provide instructions for the return or replacement.
   

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.